
Career History
Originally planning to become an asset in the newspaper industry’s digital transformation, I ventured out from a career in multimedia journalism in 2009.
Since then I have partnered with small businesses and non-profit organizations to provide affordable multimedia solutions to market and promote their goods and services. Here is a little background information on my career and education.
present
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Current Work
April 2010 – Present
Webmaster: Lockers Unlimited
Freelance Graphic & Web Designer: The Creative Group, Lyerly Agency, Pivot PR
2003 – Present
Owner: JessicaNorman.com

past
Education
2004 – 2006
M.A. industrial technology, technical communications: Appalachian State University
2000 – 2004
B.S. communication, journalism: Appalachian State University, magna cum laude
2008
Dreamweaver CS3 certificate: Lodestone
2007
Multimedia Bootcamp: University of North Carolina at Chapel Hill
Community
July 2014 – January 2020
Board Member: Browne’s Ferry Homeowners Association
President // Chair: Social Committee, Beautification Committee, Grants
2017 – 2018
Board Member: Croft Community School PTA
2017-19: Treasurer
2016-17: Secretary

Former Work
January 2015 – May 2017
Content Strategist: Cube Creative Design
January 2014 – April 2017
Retained Web Support: Jimmie Johnson Foundation
January 2010 – November 2016
Practitioner Faculty: University of Phoenix
June 2011 – 2014
Online & Graphics Team Leader: MONA Group
January 2011 – December 2014
Multimedia Marketing Specialist: DurmaUSA
May 2010 – January 2013
Webmaster & Graphic Designer: ZX Fitness
February 2010 – August 2010
Contract Website Specialist: Media General
August 2008 – December 2009
N.C. Community News & Content Leader: Media General
March 2007 – August 2008
Interactive Media Producer: Media General
May 2006 – March 2007
Copy Editor: Statesville R&L
August 2004 – May 2006
Graduate Assistant: Appalachian State University

Dabblings
2004ish
Checkout Clerk & Customer Service: Walmart
2003ish
Short Order Cook & Barista: Kojay’s Cafe
2000ish
Admissions Sales & Cash Control Manager: Emerald Pointe Water Park
1997ish
Gift Wrapper & Customer Service: Belk Department Store
Associate: Toys R Us
