Career History

Originally planning to become an asset in the newspaper industry’s digital transformation, I ventured out from a career in multimedia journalism in 2009.

Since then I have partnered with small businesses and non-profit organizations to provide affordable multimedia solutions to market and promote their goods and services. Here is a little background information on my career and education.

present

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Current Work

September 2024 – Present
Webmaster: Custom Physical Therapy
Webmaster: Edgeway Pharmacy

April 2010 – Present
Webmaster: Lockers Unlimited

February 2018 – Present

Freelance Graphic & Web Designer: Pivot PR

2003 – Present
Owner: JessicaNorman.com

 

past

Education

M.A. industrial technology, technical communications: Appalachian State University

B.S. communication, journalism: Appalachian State University, magna cum laude

Dreamweaver CS3 certificate: Lodestone, 2008

Multimedia Bootcamp: University of North Carolina at Chapel Hill, 2007

Community

February 2024 – Present
Board Member: Wellington Stingrays Swim Team

September 2022 – Present
Substitute Teacher: Charlotte-area middle school

July 2014 – January 2020
Board Member: Browne’s Ferry Homeowners Association
President // Chair: Communications Committee, Social Committee, Beautification Committee, Grants

2017 – 2019
Board Member: Croft Community School PTA
2017-19: Treasurer
2016-17: Secretary

Former Work

February 2018 – September 2024
Front End Developer: Allen Tate Realtors

Freelance Graphic & Web Designer: The Creative Group

June 2021 – January 2023
Web Content Manager: American City Business Journals

January 2015 – May 2017
Content Strategist: Cube Creative Design

January 2014 – April 2017
Retained Web Support: Jimmie Johnson Foundation

January 2010 – November 2016
Practitioner Faculty: University of Phoenix

Further Back

Online & Graphics Team Leader: MONA Group
Multimedia Marketing Specialist: DurmaUSA
Webmaster & Graphic Designer: ZX Fitness
Contract Website Specialist: Media General
N.C. Community News & Content Leader: Media General (Hickory Daily Record, Statesville Record & Landmark, Mooresville Tribune)
Interactive Media Producer: Media General (Statesville Record & Landmark, Mooresville Tribune)
Copy Editor: Statesville R&L
Graduate Assistant: Appalachian State University

Dabblings

2000s

Checkout Clerk & Customer Service: Walmart
Short Order Cook & Barista: Kojay’s Cafe
Admissions Sales & Cash Control Manager: Emerald Pointe Water Park

1990s

Gift Wrapper & Customer Service: Belk Department Store
Associate: Toys R Us